On Tuesday, March 20, the server hosting the library catalog will be down all day for a major upgrade. Below, I will try to explain what this means to you.

For answers to questions not addressed here, please contact Carolyn Adams, Head of Library Services.

Q: Will I be able to search the catalog for books, movies, etc.?
A: Both Encore and the Classic Catalog will be down as a result of this upgrade, so no–not through the traditional library catalog.

Q: What about through the UNR mobile library app?
A: No, all access to information about item availability will be down for the day.

Q: Can I request books through Link+?
A: Unfortunately, no, as this would require user verification through our integrated library system.

Q: Is this affecting all of the University Libraries (i.e., Knowledge Center, DeLaMare, Savitt Medical, Basque)?
A: Yes, it’s a shared catalog, so all UNR libraries will be affected.

Q: Can I check out items?
A: Yes, if you find a book or other item while the system is down, library services desk staff will check it out to you using an old fashioned pen and paper stopgap solution. You must have your Wolfcard in order to check out materials.

Q: Can I request items from MARS?
A: No.

Q: Can I clear up fines or check my library account?
A: No.

Q: Can I access online databases and e-books?
A: If you are on campus, you can typically access our subscription products through IP authentication, but you will want to use non-proxied links to the databases. If you are off campus, then the answer to this question depends on the database and e-book. Because access to our online subscription content is usually proxied–meaning your data actually travels through the server on which our library system runs–access to these resources is going to be tricky, but you do have some options. The following databases can be accessed through an alternative form of authentication (that still uses your NetID).